Frequently Asked Questions
How does Mostly.® work?
Mostly.® is a business growth platform offering on-demand marketing, branding, and strategy support via a monthly subscription. You submit requests, we execute, and your business grows—without the cost of hiring a full-time team.
How do Mostly.® subscription credits work?
Each plan provides a set number of credits per month, which you use for services like strategy, marketing, content, and digital execution. Unused credits do not roll over, so it’s best to maximise them each month.
How does onboarding work?
Once you sign up, you’ll get access to our client portal, where you can: Submit requests, track progress, Communicate directly with our team. We’ll also have an initial strategy session to align on your goals.
Is there a limit to how many requests I can make?
No! You can submit unlimited requests, but they’ll be based on your plan’s available credits.
How does the pause feature work?
You can pause your subscription anytime before your next billing cycle. While paused, you won’t be able to submit requests, but you can resume whenever you’re ready.
What if I only need a single request?
Mostly.® is designed for ongoing support, but you can subscribe for just one month and cancel afterward.
Do you offer refunds?
Since we allocate resources immediately upon signup, we do not offer refunds. However, you can pause or cancel anytime before your next billing cycle.